Our Commitment: As a company that helps organizations achieve compliance and security certifications, we hold ourselves to the highest standards. Security is not just what we deliver—it's how we operate.
Our Security Practices
We implement comprehensive security controls across our operations to protect our clients and their data.
🔐 Data Protection
- Encryption in Transit: All communications are encrypted using TLS 1.2 or higher
- Encryption at Rest: Client data is encrypted using AES-256 encryption
- Data Minimization: We collect and retain only the data necessary for our services
- Secure Deletion: Data is securely deleted when no longer needed
🛡️ Access Controls
- Role-Based Access: Access to client data is limited to authorized personnel on a need-to-know basis
- Multi-Factor Authentication: MFA is required for all systems containing client data
- Regular Access Reviews: Access permissions are reviewed quarterly
- Privileged Access Management: Administrative access is strictly controlled and audited
💻 Infrastructure Security
- Secure Cloud Hosting: Our website is hosted on secure, compliant cloud infrastructure
- SSL/TLS Certificates: Valid SSL certificates from trusted certificate authorities
- Regular Updates: Systems are patched and updated regularly
- Monitoring: Continuous monitoring for security threats and anomalies
📋 Operational Security
- Background Checks: All personnel undergo background verification
- Security Training: Regular security awareness training for all team members
- Confidentiality Agreements: All personnel sign comprehensive NDAs
- Incident Response: Documented procedures for security incident handling
🔄 Business Continuity
- Data Backups: Regular automated backups with tested restoration procedures
- Disaster Recovery: Documented recovery plans for various scenarios
- Redundancy: Critical systems have redundancy built in
Client Engagement Security
When working with clients, we follow strict security protocols:
- Secure Communication: We use encrypted channels for all client communications
- Credential Management: We never request client credentials via email; when access is needed, we use secure methods like temporary access tokens or direct provisioning
- Data Handling: Client data accessed during engagements is handled according to our data protection policies and any client-specific requirements
- Project Segregation: Client environments and data are logically segregated
- Clean-up Procedures: All client data is securely removed from our systems upon project completion (unless retention is required or agreed upon)
Compliance & Standards
Our security practices are aligned with industry standards and frameworks:
- SOC 2 Type II principles
- ISO 27001 controls
- CIS Controls
- NIST Cybersecurity Framework
🔍 Responsible Disclosure
We appreciate the security research community's efforts to help keep our services secure. If you discover a potential security vulnerability, please report it responsibly to:
Email: security@controlsops.com
Please include:
- Description of the vulnerability
- Steps to reproduce
- Potential impact
- Any supporting evidence (screenshots, logs)
We commit to acknowledging receipt within 48 hours and will work with you to understand and address the issue promptly.